PrivacyWallet FAQ

What does PrivacyWallet do?

PrivacyWallet helps you find out who has your data, then lets you communicate directly with companies about what to do with it. With PrivacyWallet you can make the following requests to companies right from the app. 

Ask companies

• Give you access to your data 
• Send your data to you or someone else 
• Update or correct your data 
• Object to a company's use of your data
• Restrict a company's use of your data
• Delete your data 
• Be informed if a data breach has affected your data

You can leave ratings based on how companies handle your requests and read reviews to see what other users say about a company before deciding if you'll share your data with them. PrivacyWallet is a personal information manager (PIM) tool that lets you take back control of your personal sensitive data.

How is this free?

PrivacyWallet is totally free, with all features included. There are no ads, and we will never sell your data. You can use it to send data privacy requests for free, right from your phone, and companies will receive your verified requests for free.

We also offer a complete set of low-cost privacy management software for companies, including a request manager that makes it easy and affordable for them to respond to you quickly. But the consumer/individual side of requests is 100% free because we believe people should be able to exercise their privacy rights without cost. 

We are proud of our products, and we hope everyone will make good use the free ones we share, plus check out our paid options and add-ons as well. Please check our website bysafeonline.com to see what we offer now.

Will you sell my data?

We will never share or sell any of your personal data, and we limit the information we collect to only what is needed for your PrivacyWallet account to function.

We also collect generic data on how our products or services are used so we can improve. For example, it’s helpful for us to know how many of our users are from outside the EU. Or how many requests certain industries receive compared to others. This type of browsing/behavioral data cannot be connected to you or used to identify you or to contact you.

We take your privacy very seriously. You are welcome to read more in our privacy policy.

If you have any further questions, please don’t hesitate to contact us.

How do you keep my data safe?

PrivacyWallet is developed in a zero-knowledge, hyper-secure environment that keeps your data encrypted and available to you – and ONLY you.

You can browse reviews without entering any information, and you can find companies that have your data with only your email address.

If you choose to save your progress in the app, including the companies/connections you’ve found with PrivacyWallet, only you can see saved information. Our team has zero access to your data. In fact, we don’t even have your password, so make sure you keep it, we can’t reset it if you lose it ;)

How does the email scan work?

PrivacyWallet’s email scan finds companies you’ve communicated with that store your personal data. You can scan multiple email accounts. The app only scans the ‘from’ and ‘date’ fields. Never the messages themselves.

Your privacy is important to us. Here are a couple of promises:

• PrivacyWallet only scans the “from” and “date” fields of emails you receive.
• No other information from the email is collected during this process.

Read more in the app’s privacy policy.

Can I just request all the companies that have my data delete it?

The right to be forgotten gives you the right to delete your data in most cases; and with PrivacyWallet, it is easy to request a company to delete your data. 

Keep in mind that companies need some of your data to offer you their services, so by having ALL your data deleted you may be opting out of your relationship with that company.

There are also some exceptions to your right to be forgotten. For example, public companies have the right to have some information about you. 

In any case, PrivacyWallet can help you discover everyone who has your data, and what information they have about you. Then you decide who gets to keep what.